Debbie Jernigan, a Patient Access Representative at Outer Banks Health Internal Medicine, has been named the Team Member of the Month for February 2025. Jernigan joined the team in July 2017 and has since made significant contributions to patient care and team operations.
Her colleagues describe her as thorough, dependable, and quick to learn. She has notably improved patient care by handling VA authorizations and is currently taking classes to enhance her knowledge of insurance and VA processes.
Jernigan is praised for her communication skills with both patients and team members. Known for her efficiency, organization, and compassion, she often arrives early to prepare for the day with a positive attitude. Her impact on the Internal Medicine team is widely acknowledged.
A team member commented on her role: “Debbie is truly the clinic’s ‘go-to’ for anything and everything we might ever need.” Another added, “She is such a valued part of our office.”
Jernigan exemplifies the organization’s ICEAST values through her work ethic and dedication.
